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Ontoforce NV

Technical Account Manager

Sales & Marketing – Boston, Massachusetts
Department Sales & Marketing
Employment Type Full-Time
Minimum Experience Mid-level

Evaluate opportunities and Open-up the potential of data sounds like your kind of challenge, then join us. We are ONTOFORCE, a Belgian company and global leader in the development of ground-breaking semantic search technologies. Our user-friendly search platform DISQOVER makes unique links between data sources, enabling everyone to be a data scientist.
We’re now looking for a talented and highly motivated Technical Account Manager to join our team.


In the Solution Delivery, we transform the data needs and challenges of our customer into solutions on our platform DISQOVER. We guide our customer in their journey with DISQOVER, providing training and exploring new opportunities, in the contest of data integration and knowledge search.
If you have outstanding technical and relational skills and are eager to take a deep-dive into Big Data integration, linked data, and semantic search, Apply now!
At ONTOFORCE, we adhere to an agile development environment, giving every co-worker a high degree of freedom, room for initiative and the possibility to take up responsibility.


A Day in the Life


  • Use your scientific and technical knowledge to solve real-world scientific problems in life-science areas and beyond.  Identify the best approach and advise our customers on their data integration challenges. You translate their requirements into custom integrations and solutions.
  • Implement – along with your colleagues – the ETL and semantic integration of data for customer data sources in DISQOVER using semantic web technologies.
  • Establish relationships based on trust with our customers by being one of their first point of contact and a sparring partner on scientific and technical matters, including end-user training and product support.
  • Ensure the delivery at a level of excellence. This involves proper project set up and planning to achieve the customer’s goals; specifying, coordinating and executing the implementation work.
  • Ensure proper adoption of our platform and customer satisfaction, hand in hand with the Strategic Account Manager.
  • Stay on top of our domain, share your knowledge and collaborate closely with the product development team.
  • Prepare to travel occasionally.


Minimum Requirements


  • A degree with a strong scientific background (Ph.D. level preferred) like bioinformatics, molecular biology
  • 2-5 years of experience working in a technical role
  • Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment.
  • Ability to communicate and teach complicated concepts.
  • Detail-orientation with an ability to prioritize and meet deadlines.
  • Familiarity with software and front-end development
  • An ability to grasp customers’ needs and suggest timely solutions
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Outstanding capabilities with data management, data model and data transformation
  • Good analytics skills, and solution driven mindset
  • 3+ years of industry experience working would be a definitive advantage, especially in a pharmaceutical, biotechnology chemical company, a contract research organization, a consulting company, a provider of scientific software.
  • Familiar with life science (medical, pharmaceutical, biological) jargon

A definite plus would be knowledge of or experience with…

  • Familiarity with networks, graph-based technologies, linked data, RDF, ontology and semantic is an advantage
  • One development language (Python, Java, Perl, C++..)
  • Familiar with Linux Environment
  • Project management
  • Training experience


People we love to work with are…

  • Passionate
  • Communicative
  • Fast learners
  • Result and solution driven
  • Team players
  • Quality-driven


  • Competitive salary/401K
  • Improved qualifications/technical skills
  • ONTOFORCE pays all medical insurance premiums for all employees and dependents.

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  • Location
    Boston, Massachusetts
  • Department
    Sales & Marketing
  • Employment Type
  • Minimum Experience
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